In this blog we are going to discuss about Error Code 2 that occurs during the installation process of Nuance Dragon software in your windows operating system. Fix Error Code 2 in Nuance Dragon software
Now, what is Error Code 2?
Code 2 is also known as Error while unpacking programme, when starting or installing a Nuance programme, such as Dragon NaturallySpeaking, you may see an error message.
This issue can happen if you’re running the following on Nuance software:
Dragon NaturallySpeaking
PDF Converter Professional
PDF Converter
PDF Create
OmniPage
PaperPort
What Causes the Error while unpacking program, Code 2. Please report to author?
On July 11, 2011, Microsoft issued KB2533623, a new security update for Windows Vista that has created issues with some products. On Microsoft Windows Vista, problems may include the inability to open or install some third-party apps.
Let’s Learn the solution to fix this issue
At Nuance, Nuance Dragon technical support is aware of the gravity of the issue & experts are consistently working with Microsoft to find a solution. The only option to keep using the Nuance programme until this problem is fixed is to uninstall the relevant Microsoft update.
Follow the procedures below to uninstall the KB2533623 Windows Update:
Step 1- You must first go to the start menu before proceeding to the next step.
Step 2- Then all you have to do is choose the control panel option.
Step 3- Following that, you must navigate to ‘programs and features.’
Step 4- You must now tap on the ‘View installed updates’ link, which is located on the left side of the window.
Step 5- The next step is to identify this window’s updates and then choose the KB2533623 update.
Step 6- You’ll now need to choose the uninstall option.
Step 7- After you’ve removed the app from your smartphone, just restart it.
Step 8- Now you must ensure that you are capable of installing. Then run the Nuance Dragon software desktop application on your system.
Please Note: After uninstalling the Microsoft KB2533623 Windows Update, Windows may offer you to download and install it again. View the list of updates that will be installed when checking for Windows Updates and make sure the “Update for Windows Vista for x64-based Systems (KB2533623)” is listed. If this update is listed, right-click it and choose “Hide Upgrade” from the drop-down menu. This will prohibit the download and installation of this specific Windows Update in the future.
For further assistance, reach out to Nuance Dragon helpdesk at toll-free number +1-310-513-5006 or mail us at [email protected].